eNUSHI          

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Success starts with your people: personal performance training for Australian employees

Excellence in Client Service

As a small business manager and trainer, the author brings a unique perspective on employee communication (More about Taimi)

The e-course consists of 5 lessons:

1. Getting to know your clients

2. How to meet client needs: identifying Key Buying Reasons

3. Making it easy to choose you

4. The value of valuing clients

5. Creating RAVIN' fans

Stand out from your competitors with truly skilled client service staff through eNUSHIs Excellence in Client Service Skills e-course.  This course is suitable for both internal and external client service.

How often will my staff get one?

The first eCourse lesson is delivered immediately on sign up, with subsequent lessons following every day or every week, depending on the speed of change you want and that your business can tolerate. Refer to duration below.

“We're in the health industry however we really wanted a retail focus from our Administration staff at front desk.  This course provided an easy way to help our staff understand excellent service and we even talked about the course lessons at our staff meetings to keep the topic going" Deirdre Tozer, Medici Clinics

Recruiting IT guys who had customer service skills as well... you may not think this is possible!"  Read full article

Benefits of eNUSHI ecourses:

  • Simple to understand messages with daily actions for immediate impact within your business

  • Topic is reinforced continuously through regular emails (much better than a one-off, day course where most is forgotten upon leaving)

  • Feedback sheets at the end of each course are sent direct to the manager so they can see how much their team has learnt

  • Each lesson comes with an inspirational message to ponder which promotes high motivation

  • Companies can include a customized message to each employee to strengthen their brand

  • Low cost and easy to implement

  • Non-intrusive, the training doesn't eat into important productive time as the emails are short & action based

  • Applies experiential learning, items that can be implemented immediately in their work

  • The core competencies pf the program are appropriate for most roles and industries

  • Results in increased individual and team performance and increased productivity

Duration:

Weekly delivery = 6 weeks

Daily delivery = 6 days

Cost:

1 person - $100 plus GST

2-5 people $69.95 plus GST per item

6-50 people $59.95 plus GST per item

51+ people $49.95 plus GST per item

To purchase for only one person use the BUY NOW button below.  For more than one contact eNUSHI for processing

*NB - The manager receives a free eNUSHI course so that they can follow the progress of their employees. NB. these courses are personalised. Therefore purchasing just one course and emailing it around will not only look unprofessional, it certainly won't engage your staff.

Money Back Guarantee

eNUSHI offers a complete money back guarantee (no questions asked) within the first 30 days of purchase.  If you are not completely satisfied with our e-courses all you need to do is call or email us and we will credit the payment back to you.

 

Nanushka Pty Ltd   ACN129234671  PO Box 250 Balnarring, Vic, 3926 

m. 0449 923 156    email us  about us